A customer is browsing for a new home, finds a listing she’s
interested in, and sends you an e-mail asking for a showing. You’re at the
local coffee place jumpstarting your morning and receive her e-mail on your
laptop. After checking your online calendar for the day, you respond in less
than five minutes proposing a time to look at the property. Needless to say,
the customer is impressed.
On your way to show the property, you make a quick stop to take pictures of a
new listing, using a digital camera, download the pictures to your storage
drive on your laptop, and e-mail an alert to some of your customers who might
be interested in this property. At the same time, you re-charge your cell phone
on the unit itself.
You arrive at the house to meet the Buyer. The Buyer takes a look around and
tells you she’s looking for a house with a pool. Using
MLS, you check the listings in real time and show her a photo of a house that
meets her criteria, only a short drive away. You use Mapquest for directions.
After looking at the new home, the customer is really interested, so you use
the internet to show her restaurants, ATMs, schools, and hospitals in the
neighborhood. You then use an online mortgage calculator to estimate monthly
payments, based on current interest
rates. The customer is really excited and wants to make an offer.
Using word document, you enter her
personal information and details of the offer in a template, and e-mail/fax the
offer on the spot, increasing your likelihood of closing the deal. The customer
is very happy, the day is only part over, and you feel great about what you’ve
accomplished in so little time while never even going into the office!